La hyena necklace

1. Worldwide Shipping

We proudly offer shipping services to over 200 countries worldwide, and we are committed to ensuring the safe and timely delivery of your products. We have partnered with reputable and dependable national and international courier companies to guarantee your satisfaction.

2. Shipping Method - India

• We provide free shipping for all orders above ₹700 within India.

• A shipping fee of ₹70/- is applied to orders under ₹700 within India.

• COD is available for all orders. 

3. Order Processing and Dispatch

• Each of our exquisite pieces is meticulously crafted to order.

• You will receive an email notification as soon as your order is confirmed. Our team will contact you to confirm the details 

• Please note that we do not offer exchanges for customized orders. Please refer to our Exchange & Repair Policy for clarity.

4. Delivery Schedule

• Our courier partner is equipped to deliver shipments between Monday and Saturday (excluding Public Holidays) from 9 AM to 6 PM.

• Requests for address changes can only be accommodated if the order has not been shipped from our warehouse.

• To ensure smooth communication, please provide your correct phone number & email address with every order.

5. Tracking Information

• Once your package is dispatched, you will promptly receive an email containing your tracking information.

• While we are committed to assisting in tracking your parcel, we cannot be held responsible for delays caused by natural disasters or unforeseeable circumstances, especially if they are attributed to our delivery partner.

6. Contact Information

For any further assistance or inquiries regarding your order, please do not hesitate to contact us at help.minjiandco@gmail.com

7. Shipping Method - International

• Please note that we do not accept Cash on Delivery (COD) for international orders.

• Shipping charges for international orders may vary based on the destination country.

• We accept payment via debit/credit card for international orders.

• Our listed prices do not include customs duties.

8. International Shipping Duration

• While we try to deliver each item in your international order within 10-15 working days, customs-related delays may occur, and we cannot guarantee specific delivery timeframes.

• Shipping charges and transit times will vary based on the destination. All international packages are dispatched through DHL/ FedEx.

• Transit times are valid from Monday to Saturday.

9. Contact Details

• You must correctly enter your contact details, including the country code and zip code.

• If your shipping pin code falls within a remote area, shipping charges may vary.

10. Contact Us

For any additional information or queries related to the dispatch of your order, please reach out to us during our operating hours:

 Operating Hours: Monday to Saturday, 10 AM to 6 PM (IST) 

Contact No. : +91-9220593524